Medical Assistant Pediatric Surgery Clinic
Location: Houston Texas
Description: Texas Children's Hospital is currently interviewing Medical Assistant Pediatric Surgery Clinic right now, this position will be placed in Texas. More details about this position opportunity kindly see the descriptions. Job Description
Job Title: Medical Assistant - Pediatric Surgery Clinic Job ID: 128667 Location: Medical Center, Houston, TX Full/Part Time: Full-Time R! egular/Temporary: Regular
Shift: Full Time 8am-5pm
Salary Grade: 5
Texas Children's Hospital is an internationally recognized full-care pediatric hospital located in the Texas Medical Center in Houston. One of the best pediatric hospitals in the United States, Texas Children's Hospital is dedicated to providing the finest possible pediatric patient care, education and research.
Texas Children's is nationally ranked in the top five among children's hospitals by both Child magazine and U.S. News & World Report. The hospital has garnered widespread recognition for its expertise and breakthrough developments in the treatment of cancer, diabetes, asthma, HIV, premature babies, and cardiogenic and attention-related disorders.
No third party considerations will be accepted at this time. Vendors please do not call HR directly to solicit.
Overview:
Provide excellent customer service and assist the patient care team! by providing nursing/medical assistance. Provide operational ! assistance, ensuring and coordinating the intake and rooming of patients, effectively managing the patient visit cycle time.
Responsibilities:
Welcome the patient/family and respond to questions; inform patients, staff and providers of delays; approach dissatisfied customers and implement customer service recovery measures; collaborate with others to develop quality service-focused measures to identify clinic issues; track prolonged wait times for patients and investigate cause; obtain translation services as needed. Observe and enforce guidelines for infection control; clean toys. Take and record vital signs, height, weight, allergy status, current immunizations, medications (prescription, over the counter and herbal), past procedures, pain, chief complaint and point-of-care testing; identify and report abnormal vital signs; use the clinic's patient tracking system to notify and update staff of patient's location, time placed in room, and time appointme! nt scheduled. Transport patient specimens or utilize the P-tube for transport. Inspect and oversee equipment readiness, corrective action and follow-up (daily calibrations, point-of-care testing quality control/check, equipment temperature checks and equipment preventative maintenance schedule). Document telephone or refill messages and notify provider to take action. Assist in the exam room with procedures and paperwork. Assist in patient flow and scheduling for the clinic.
Knowledge and Skills:
Knowledge of development stages in pediatric patients, nursing/medical assistant patient care tasks, the managed care industry, related medical terminology, customer service concepts and basic clinic/patient care. Ability to: operate a personal computer and office equipment; demonstrate interpersonal skills, good verbal communication skills, good time management skills and provide excellent customer service skills. Quick decision making and self-initiated work b! ehaviors are necessary. Bilingual in Spanish/English preferred.
High school diploma or equivalent, completion of a Medical Assistant program or related experience required. Minimum of one (1) year related experience preferred. Experience in a healthcare setting or customer service focused industry preferred. Outpatient clinic operations experience preferred. Completion of certification encouraged within a year of hire.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Texas Children's Hospital.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Sat, 05 Oct 2013 13:37:49 GMT